When the Council of Mortgage Lenders, which had traditionally provided IMKA with administrative and accountant services merged with other trade associations to form the new UK Finance, I found myself as a newly appointed Executive Director - but with no practical support. I was already familiar with Thornby so was relieved and delighted when they were able to step into the breach. Their wide knowledge of financial services, professionalism and understanding of what effective trade associations need is second to none. They are easy to work with, very responsive and able to deal calmly with what I throw at them. I regards them as friends and colleagues - and look forward to continuing to work with them…”